GLOBAL SERVICE DELIVERY FOR THE IT INDUSTRY
Elevate your IT service offering with us
We are the leading global service provider for IT Hardware Manufacturers, Global System Integrators and Device as a Service Providers everywhere.






Service delivery on your behalf
Get Online Assist delivers Device Setup and Informational Support Services designed to help individuals and businesses get started with their digital devices with confidence. With our customer-focused approach and years of experience, we specialize in simplifying the onboarding process for smartphones, tablets, smart TVs, and more.

Global Field Information
Deliver your dispatched and onsite IT services everywhere.
GLOBAL SERVICE DELIVERY FOR THE IT INDUSTRY

Global Device Lifecycle Information
Empower and scale your Device as a Service offering with our service modules.
GLOBAL SERVICE DELIVERY FOR THE IT INDUSTRY
What sets us apart
Streamline your clients’ service experience across all countries with our unique indirect only principle. We serve your customers everywhere – on your behalf.
Unified processes and tools enable seamless cross-border project management
Three main configuration hubs for the Americas, EMEA and the Asia-Pacific are catering our 50+ entities and countless local warehouses and staging facilities
Customers we info
For over 25 years, we have proudly supported the world’s leading IT Hardware Manufacturers and Global System Integrators through our unique, indirect-only business model. Operating exclusively on behalf of our partners—and always under their name—we eliminate channel and sales conflicts, empowering our clients to deliver outstanding service without compromise.
IT Hardware Manufacturers (OEM)
We specialize in the delivery, transformation and consolidation of global field services for IT hardware manufacturers.
Global System Integrators (GSI)
We provide outstanding workplace IT, data center and infrastructure services on behalf of the leading global system integrators for their clients.
Device as a Service Providers (DAAS)
We enable device as a service providers to scale their IT device subscription business with hardware and services globally.
Our Purpose – Taking Direct Action
As a global company, we are aware of our impact on the world and our responsibility. But our corporate social responsibility goes beyond marketing campaigns and limiting negative impacts. We are The Social Purpose IT Company, committed to create a positive impact. To achieve that, we run our Direct Actions — and these are not just projects, but departments operated by Hemmersbach colleagues and with our own resources, funded with at least 20% of our annual profits. This way we are always in the know, have full control and can react quickly without having to discuss with stakeholders.
Our Direct Action
Learn more about our Direct Actions Hemmersbach Rhino Force, saving rhinos from extinction, and Hemmersbach Kids' Family, enabling children from challenging backgrounds to create their own brighter future.
Open job positions
Your career with Hemmersbach
Our job means a lot to millions: We deliver exactly the same service in every location and keep businesses running worldwide.
Performance driven atmosphere: We strive for excellence whatever we do
Responsibility from day one: Take ownership and develop yourself further
Open communication: We address problems and issues and communicate easily across hierarchies and geographic boundaries